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Employment & Internship Opportunities

Thank you for your interest in career opportunities at the Cincinnati Art Museum. The museum continually seeks to hire friendly, dynamic, and talented individuals from racially and culturally diverse backgrounds to join our team. We greatly value expertise and skills gained at the museum and encourage professional development and career growth.

Due to the high volume of responses to our employment listings, we regret that we cannot contact every job applicant. If a strong potential match is found, the Human Resources Department will contact you to request further information or schedule an interview.

Current Job Openings

Visitor Services Assistant - PT

POSITION SUMMARY

The Cincinnati Art Museum has an immediate opening for part-time Visitor Services Assistants (VSA) in the Visitor Services Department Wednesday-Friday 10:45am-4:45pm.

VSAs will greet visitors and tour groups, sell tickets, memberships and coffee, answer telephones, balance daily deposits, and stay current on museum events. This role is responsible for ensuring visitors are alerted to all the tools needed for a successful visit. The VSA is also responsible for keeping CAM goals and priorities in mind when welcoming visitors to the museum.

 

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Working under the direction of the Visitor Services Coordinator (VSC), duties include, but are not limited to, the following:

  • Demonstrate an ability to engage with all guests from a wide range of backgrounds, providing the highest quality customer service.
  • Ensure each visitor or group feels welcomed and receives a cheerful and warm greeting from Visitor Services immediately upon entering CAM.
  • Ensure the lobbies and coatrooms are clean and orderly.
  • Answer a wide variety of visitors’ questions in person and over the phone. Responsible for balancing receiving visitors at the desk and over the phone.
  • Demonstrate an ability to deal with customer feedback with grace and professionalism. Assist in de-escalating visitor matters.
  • Play an active role in reaching CAM strategic goals through promotion of all art engagement opportunities and encouraging return visits.
  • Play an active role in reaching CAM financial goals through promotion of the coffee bar, café, paid programming, membership, exhibition tickets, etc.
  • Ensure back-of-house activities are operated with excellence and attention to detail with team goals in mind.
  • Ensure integrity of daily balancing and handling of all payments, as well as maintaining the confidentiality of all sensitive information. Conducting member sales and renewals with special attention to correct data entry.
  • Support the VSC with onboarding, training, and skill development of new team members.
  • Manage assigned projects in a timely manner with attention to detail while prioritizing the visitor experience. Assist other departments with projects as needed.
  • Other duties as assigned.

 

REQUIREMENTS

  • High school diploma or equivalent education required.
  • Excellent customer service and communication skills are a must.
  • Candidate must be dependable and work well with the public.
  • Ability to read, examine, and interpret general business documents, effectively communicate with visitors in person and on phone calls, and present information and respond to questions from visitors.
  • Good computer and writing skills are necessary.

 

BENEFITS & COMP

  • Hourly Pay Rate: $14.25 with a commission incentive of $2.50 per membership sold
  • Employee Assistance Program
  • Family-level museum membership
  • Discounts in museum gift shop and café
  • Professional development opportunities

 

TO APPLY

Apply for Visitor Services Assistant – PT using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=578880&lang=en_US&source=CC2

 

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

 

Line Cook/Back of House – PT

The Cincinnati Art Museum has an immediate opening for a part-time Line Cook/Back of House employee in the Terrace Café and museum kitchen. This position will be scheduled for 15-25 hours per week. Evening and weekend availability is required.

 

POSITION SUMMARY

The Line Cook/Back of House employee will assist the kitchen team in various capacities. Duties will consist of assisting the Chef, Line Cooks, Events & Hospitality Manager, Café Manager, and other kitchen team members with their daily tasks. A successful candidate will play a key role in contributing to our daily customer satisfaction goals.

The Line Cook/Back of House employee will prepare food for the café, cook in the café, cook for catered events, clean and sanitize all dishes, glassware, utensils, and pans; be responsible for maintaining the dish room and dish machine. Assist in cleaning other areas of the café as requested.

 

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

General responsibilities include, but are not limited to:

  • Proper operation of dish machines to company and manufacturer specifications.
  • Wash and restock all dishes, glassware, utensils, pots, and pans.
  • Segregate and remove trash and garbage and place it in designated containers.
  • Break down, clean, and sanitize the dish machine at the end of a shift in compliance with ServSafe and other safety standards.
  • Transfer supplies and equipment between storage and work areas.
  • Assist in event setup as needed.
  • Set up and stocking stations with all necessary supplies.
  • Answer, report, and follow the Chef or Line Cooks’ instructions.
  • Clean up the food stations and take care of leftover food.
  • Other duties as assigned.

 

REQUIREMENTS

  • High school graduate or equivalent vocational training certificate required. A flexible schedule and the ability to work evenings and weekends are required.
  • A degree in or working towards a degree in culinary arts, hospitality, or restaurant management from an accredited culinary school is highly desired. Previous work in food service is a plus.
  • Maintain a positive and professional approach with coworkers and customers.
  • Ability to speak and hear.
  • Close and distance vision
  • Frequently walking with some standing at times, possibly extended distances; ability to bend and climb stairs when necessary.
  • Frequently lift/carry up to 25 lbs.
  • Ability to reach with hands and arms in any direction and kneel and stoop repeatedly.

 

BENEFITS & COMP

  • Hourly Pay Rate: $15.75
  • Employee Assistance Program
  • Family-level museum membership
  • Discounts in museum gift shop and café
  • Professional development opportunities

 

TO APPLY

Apply for Line Cook/Back of House – PT using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=580274&lang=en_US&source=CC2

 

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

 

Fellowship and Internship Opportunities

 

Educational credit may be available for internships, check with school(s) for requirements.

 

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category protected under applicable law.

 

 

Header image courtesy of Dish Design.