POSITION SUMMARY

The Cincinnati Art Museum has immediate openings for part-time Café Servers in the Museum's Terrace Café and Event Catering Department. The Terrace Café is open Tuesday through Sunday 11am-3pm daily, and on Thursday it is open 11am-7:30pm.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Working under the direction of the Café Manager, duties include, but are not limited to the following: 

• Serve food and beverages to guests.
• Explain to guests about menu items.
• Clean and prepare the dining areas.
• Greet and make all guests feel welcome at the restaurant.
• Respond to guest inquiries and requests in a timely fashion.
• Perform other restaurant duties as assigned.

REQUIREMENTS

• Previous experience in customer service, food service, or other related fields
• Ability to build rapport with guests.
• Ability to thrive in a fast-paced environment.
• Excellent written and verbal communication skills
• Candidate must be dependable, organized, be able to meet the physical demands of position, and maintain a professional demeanor. 
• Selected candidates will enjoy flexible hours, a beautiful atmosphere, and a great work environment.
  
  

TO APPLY

Apply for Terrace Café Server using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=385577&lang=en_US&source=CC4

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY

The Cincinnati Art Museum has an immediate opening for a part-time Visitor Services Assistant (VSA) in the Visitor Services Department. Approximately 10-20 hours per week. Ideal candidates would be available but not limited to weekend and evening shifts when needed, to support the Cincinnati Art Museum during the busiest times.

Working under the direction of the Visitor Services Coordinator (VSC), the part-time temporary VSA will have the responsibility of greeting visitors and tour groups, selling tickets, memberships and coffee, answering telephones, balancing daily deposits, and keeping current on museum events. This role is responsible for ensuring visitors are alerted to all the tools needed for a successful visit. The VSA is also responsible for keeping CAM goals and priorities in mind when welcoming visitors to the museum.

RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following:

• Demonstrate an ability to engage with all guests from a wide range of backgrounds, providing the highest quality customer service.
• Ensure each visitor or group feels welcomed and receives a cheerful and warm greeting by Visitor Services immediately upon entering CAM.
• Represent CAM professionally in presentation through dress, written and verbal communication.
• Ensure the lobbies and coatrooms are clean and orderly.
• Answer a wide variety of visitor’s questions in person and over the phone. Responsible for balancing receiving visitors at the desk and over the phone.
• Demonstrate an ability to deal with customer feedback with grace and professionalism. Assist in de-escalating visitor matters.
• Monitor guest activity to ensure safety, adhering to COVID-19 safety protocols.
• Play an active role in reaching CAM strategic goals through promotion of all art engagement opportunities and encouraging return visits.
• Play an active role in reaching CAM financial goals through promotion of the coffee bar, café, paid programming, membership, exhibition tickets, etc.
• Ensure back-of-house activities are operated with excellence and attention to detail with team goals in mind.
• Ensure integrity of daily balancing and handling of all payments, as well as maintaining the confidentiality of all sensitive information. Conducting member sales and renewals with special attention to correct data entry.
• Support the VSC with onboarding, training, and skill development of new team members.
• Manage assigned projects in timely manner with attention to detail while prioritizing the visitor experience. Assist other departments with projects as needed.
• Other duties as assigned.

The pay rate is $14.00 per hour with a commission incentive of $2.50 per membership sold.

Ideal candidate would be able to work holiday time frames including Labor Day weekend, Thanksgiving weekend (closed on Thanksgiving) and shifts between mid-December and early January (closed December 25).

REQUIREMENTS

High school diploma or equivalent education required. Excellent customer service and communication skills are a must. Candidate must be dependable and work well with the public.

In addition, candidate must have the ability to read, examine, and interpret general business documents, effectively communicate with visitors in person and on phone calls, and present information and respond to questions from visitors. Good computer and writing skills necessary.

Apply for Visitor Services Assistant - PT using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=384059&lang=en_US&source=CC4

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

The Cincinnati Art Museum has immediate openings for part-time (10-29 hours per week) Gallery Attendants.

POSITION SUMMARY

Duties include, but are not limited to:

• Providing a visitor friendly atmosphere
• Monitoring artwork and museum areas to ensure safety and security
• Monitoring alarm systems
• Dispersing and collecting keys
• Signing in and out contract employees and visitors
• Answering telephones for department
• Logging lost and found
• Assisting security personnel in the parking lot as needed

Gallery Attendants will be required to walk and move about work location on foot, and work will include periods of standing, sitting, and use of stairs as needed. May be required to lift and/or move items of moderate weight as needed.

General work hours are Tuesday through Sunday from 11am - 5pm. Additional hours may be available dependent on the times and dates of scheduled programs and events.

REQUIREMENTS

High School diploma or equivalent work experience required. Previous security or museum experience is a plus. Candidates must have strong customer service & interpersonal skills and possess a strong ability to work with the public. Candidates for this position should have knowledge of security practices and possess excellent organizational skills. 

Due to the essential nature of all front-line staff positions, security/gallery attendant staff must be flexible with hours, including some nights, weekends and holidays, as well as have reliable transportation to and from the Art Museum.

TO APPLY

Apply for Gallery Attendant - PT using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=137664&lang=en_US&source=CC4

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY 

The Cincinnati Art Museum has immediate openings for part-time Servers in the Event Catering Department. Event catering shifts will vary depending on museum events. Availability is necessary for evenings and weekends.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES  

Working under the direction of the Hospitality Manager, duties include, but are not limited to the following:  

• Serve food and beverages to guests.
• Clean and prepare the dining areas.
• Greet and make all guests feel welcome at the museum.
• Respond to guest inquiries and requests in a timely fashion.
• Knowledge of room setup, food safety standards, and food presentation setup.
• Maintain cleanliness and safety standards.
• Uphold standards of service through different catering events offered.
• Perform other catering duties as assigned.

REQUIREMENTS

Previous experience in customer service, food service, or other related fields.

Ability to build rapport with guests. 

Ability to thrive in a fast-paced environment. 

Excellent written and verbal communication skills.

Candidate must be dependable, organized, be able to meet the physical demands of position, and maintain a professional demeanor.  

Must have evening and weekend availability.

Selected candidates will enjoy flexible hours, a beautiful atmosphere, and a great work environment! 

TO APPLY 

Apply for Event Catering Server using the link below:  

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=385584&lang=en_US&source=CC4

Position open until filled. No phone calls please. 

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish. 

POSITION SUMMARY

The Cincinnati Art Museum has immediate opening for a full-time Line Cook/Utility. This position will be scheduled 40 hours per week.

The professional line cook will prepare food to the café specifications and to set up stations for menu. Line cook duties will consist of assisting the head chef, sous chef, dish washer and line cooks with their daily tasks. The successful candidate will play a key role in contributing to our daily customer satisfaction goals.

RESPONSIBILITIES

General responsibilities include, but are not limited to:

• Set up and stocking stations with all necessary supplies
• Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
• Cook menu items in cooperation with the rest of the kitchen staff
• Answer, report and follow executive or sous chef’s instructions
• Clean up station and take care of leftover food
• Stock inventory appropriately
• Ensure that food comes out simultaneously, in high quality and in a timely fashion
• Comply with nutrition and sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers
• Ability to speak and hear
• Close and distance vision
• Frequently walking with some standing at times, possibly extended distances; ability to bend and climb stairs when necessary
• Frequently lift/carry up to 25 lbs.
• Open to working dish shifts if necessary 
• Ability to reach with hands and arms in any direction and kneel and stoop repeatedly
• Prep and knife work for events

REQUIREMENTS

High school graduate or equivalent vocational training certificate required. Flexible schedule and willingness to work evenings and weekends is required. 

A degree in or working toward a degree in culinary arts, hospitality, or restaurant management from an accredited culinary school highly desired. Previous work in food service is a plus. 

Apply for Line Cook/Utility using the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=435623&lang=en_US&source=CC4

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY

The Cincinnati Art Museum currently has an immediate opening for a full-time Facility Cleaning Team member in the Facility Cleaning department. This position includes benefits and is scheduled for 40 hours per week and will require availability for some nights and weekends.

The FCT member will provide overall cleaning and sanitation of the museum building and assist in other functions, such as furniture moving, item pick up and delivery to and from the museum warehouse, fulfilling special work orders, and aid in the execution of museum special events. This position works under direct and indirect supervision with a focus on maintaining the museum resulting in a clean, healthy, and safe indoor and outdoor environment for visitors and staff.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Job responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all job functions.

• Perform general custodial duties, including cleaning and sanitation of restrooms, galleries, office areas, café, auditoriums, entrance plaza, courtyards, dock, hallways, stairs, and outside areas when used. Empty, clean and maintain trash cans.
• Transport, set-up, and tear down of special event furniture and accessories. Remove trash and clean up after all events.
• Maintain floors by proper cleaning, including but not limited to vacuuming, dust mopping, damp mopping, waxing, and buffing all hard surface floors.
• Handle appropriate supplies and products for the various job duties.
• Handle labor intensive work orders, including but not limited to furniture moving, pickups and deliveries for CAM departments.
• Handle outside pickups and deliveries using museum vehicles or rented equipment.
• Perform other related job duties as required or assigned by management.

REQUIREMENTS

High school diploma and at least one year of experience in a related position or equivalent combination of education and experience.

Candidates must be able to efficiently manage their work hours and responsibilities, work well independently and as a team member, and effectively communicate with their supervisor and coworkers.

To perform the job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

Incumbent will be required to walk and move about the entire museum on foot, and work will include long periods of standing, and use of stairs as needed.  Lifting and moving of items of moderate weight (at least 50 pounds) required.

WORK ENVIRONMENT

Will generally be inside the museum location. May be required to perform certain aspects of assigned duties outside of museum location. May be subject to changes in work environment due to outside weather conditions.

TO APPLY

Apply for Facility Cleaning Team Member using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=435984&lang=en_US&source=CC4

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY

The Cincinnati Art Museum has an immediate opening for a full-time in Café Manager for the Museum’s Terrace Café and Catering Departments.

The Café Manager is responsible for the daily management of the front of the house staff and the coordination of resources for the Terrace Café. Duties include but are not limited to daily staff management, guest services and reservation, daily cash handling/counting, and general organization of the front end of the café. Additionally, the Café Manager is expected to perform all other responsibilities as directed or as assigned by management.

RESPONSIBILITIES

Working under the direction of the Chef and the Events & Hospitality Manager, general responsibilities include, but are not limited to:

• Daily management of front of the house staff including interviewing, new hire onboarding, training, and employee relations as necessary.
• Ensure all front of house event responsibilities are properly delegated and completed by service staff. Follow up on functions as needed.
• All cash handling functions for the café including counting the change drawer, making change for café servers, checking servers out and signing their paperwork, voiding invalid café orders, and returning the cash drawer to the finance office with the correct daily balance.
• Manage guest reservations. Answer and responding to potential guest's phone calls and inquiries. Check messages on voicemail daily and maintain reservation book. Process all “to go” orders for guests and staff.
• Daily administration and distribution of all incoming emails in a timely manner.
• Lightly clean and organize the front of the house area when the café is closed at the end of the day.
• Other duties as assigned.

REQUIREMENTS

• High school graduate or an equivalent vocational training certificate.
• Three (3) years or more of experience in food service customer service and front-end management. Familiar with industry best practices.
• Accuracy and speed in handling emergency situations and providing solutions in a sometime busy and stressful environment.
• Working knowledge of various computer software programs (MS Office, restaurant management software, point of sale).
• Advanced experience in hospitality or restaurant management preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner. Strong organizational skills; must be able to manage numerous projects simultaneously while performing at a high level of productivity.

Apply for Café Manager using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=440242&lang=en_US&source=CC4

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

The Cincinnati Art Museum has immediate opening for a part-time Utility (BOH) employee in the Terrace Café and museum kitchen. This position will be scheduled 15-22 hours per week. Evening and weekend availability is required.

POSITION SUMMARY

The Utility (BOH) employee will assist the kitchen team in various capacities. Utility duties will consist of assisting the Chef, Line Cooks, Events & Hospitality Manager, Café Manager, and other kitchen team members with their daily tasks. A successful candidate will play a key role in contributing to our daily customer satisfaction goals.

The Utility (BOH) employee will properly clean and sanitize all dishes, glassware, utensils, and pans; be responsible for maintaining the dish room and dish machine. Assists in cleaning other areas of the café as requested. Prepare food to the café specifications and to set up stations for menu.

RESPONSIBILITIES

General responsibilities include, but are not limited to:

• Proper operation of dish machines to company and manufacturer specifications.
• Washes and restocks all dishes, glassware, utensils, pots, and pans.
• Segregates and removes trash and garbage and places it in designated containers.
• Breaks down, cleans, and sanitizes the dish machine at the end of a shift in compliance with ServSafe and other safety standards.
• Transfers supplies and equipment between storage and work areas.
• Assists in event setup as needed.
• Set up and stocking stations with all necessary supplies
• Answer, report and follow executive chef or line cooks’ instructions
• Clean up station and take care of leftover food
• Maintain a positive and professional approach with coworkers and customers
• Ability to speak and hear
• Close and distance vision
• Frequently walking with some standing at times, possibly extended distances; ability to bend and climb stairs when necessary
• Frequently lift/carry up to 25 lbs.
• Ability to reach with hands and arms in any direction and kneel and stoop repeatedly

REQUIREMENTS

High school graduate or equivalent vocational training certificate required. Flexible schedule and ability to work evenings and weekends is required.

A degree in or working toward a degree in culinary arts, hospitality, or restaurant management from an accredited culinary school highly desired. Previous work in food service is a plus.

Apply for Utility (BOH) - PT using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=441559&lang=en_US&source=CC4

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY

The Cincinnati Art Museum has an immediate opening for a full-time Event Captain for the Museum’s Hospitality and Special Events department. This position will be scheduled 40 hours per week, working a mix of business hours, evenings, and weekends.

The Event Captain is vital for creating an exceptional guest experience, through the timely setup, execution, and teardown of museum focused events and venue rentals.  In between events, the Event Captain will work in an open office-style environment, planning and coordinating events with entire hospitality and events team.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Working under the direction of the Events and Hospitality Manager, general responsibilities include, but are not limited to:

• Oversees all event service operations and ensures that all event service details are executed. Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel.
• Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure room are set as contracted. Confirm and assist in setup of A/V equipment as needed for the event.
• Responsible for the performance of the event service staff, including direct supervision of the event staff. Manage the staffing levels before and during the events.
• Collaborate with the Kitchen and Special Events sales team to ensure that quality service is provided for all meeting and event guests.
• Be an active liaison between the guests and other Art Museum staff to ensure outstanding customer service while maintaining company procedures and complying with company policies.
• Maintain all equipment and facilities in an organized, clean, safe environment.
• Communicate any areas of need, problems, and concerns from guest to the Hospitality Manager.
• Work closely with Security, Buildings and Grounds, and Visitor Services staff to schedule and perform transportation of supplies and equipment as needed throughout the Art Museum.
• Complete administrative tasks as assigned by Events and Hospitality Manager.
• Assist in Hospitality department as needed.

REQUIREMENTS

• High School graduate or equivalent vocational training certificate required and minimum of 2-4 years of experience in events/banquets, food & beverage, conference services or a related discipline is required.
• Excellent written and oral communication skills required. Positive interpersonal and customer service skills required.
• Strong project management skills required.
• May work indoor or outdoor settings. Varying schedule to include evenings, holidays, and extended hours as business dictates.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• A degree in hospitality, culinary arts/science or related certificate from highly accredited school would be a highly desired.

PHYSICAL REQUIREMENTS

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent standing with some walking and sitting
• Will stand for long periods of time
• Frequently lifts/carries up to 25 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel, stoop or crouch repeatedly
  
  

TO APPLY

Apply for Event Captain using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=442018&lang=en_US&source=CC4

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.